DD PHONEPrivacy Policy
Last updated: January 2025
DD Phone strictly upholds the importance of customer privacy. We will collect, record, hold, maintain, disclose, transfer, or use your personal information only as set out in this Privacy Policy.
Data protection is about trust and confidence. Your privacy matters to us, so we will only use your name or other information relating to you for the purposes set out in this Privacy Policy. We will keep the data we collect to the minimum necessary and only retain information relevant to our business relationship with you.
We will retain your information only for as long as permitted by law or as long as necessary for the purposes for which it was collected.
If you have comments, suggestions, or feedback, you can contact us (and our data protection officer) by email: [email protected]
Collection of Personal Data
When you create an account with DD Phone or provide your personal data through the platform, the information we collect may include:
- Full name
- Delivery address
- Email address
- Contact number / mobile phone number
- Date of birth
You must provide accurate, complete, and non-misleading information. You must keep your information up to date and notify us of any changes. We reserve the right to request additional documents to verify the accuracy of the information provided.
We will only collect your personal data if you voluntarily provide it. If you choose not to provide your personal data, we may not be able to provide our services to you.
Use and Disclosure of Personal Data
We will use the personal data we receive from you for the following purposes:
- To operate or support the use of our services and/or platform
- To process your orders submitted through the platform
- To notify you about the status of your device purchase
- To compare and verify information with third parties to ensure accuracy
- To manage your account with us
- To analyze statistics and user behavior
- To send information about our products and services (unless you opt out)
DD Phone does not and has never sold customer personal data to third parties.
Withdrawal of Consent
You may object to our use or disclosure of your personal data at any time by contacting us at: [email protected]
Please note that if you object to the use of your personal data, we may not be able to provide our services to you.
Updating Your Personal Data
You may update or modify your personal data at any time by logging into your DD Phone account on the platform. If you do not have an account with us, you may update your information by contacting us via email.
Security of Your Personal Data
DD Phone ensures that all stored data is kept securely. We protect your personal data by:
- Restricting access to personal data
- Implementing technological measures to prevent unauthorized access to computer systems
- Securely destroying your personal data when it is no longer required for legal or business purposes
If you believe your privacy has been breached by DD Phone, please contact us at: [email protected]
Minors
DD Phone does not purchase devices from minors or children. If you are under 18 years of age, you may only use our website under the supervision of a parent or legal guardian.
Changes to Privacy Policy
DD Phone will regularly review the effectiveness of this Privacy Policy. We reserve the right to change this policy at any time. Any changes will be announced or published on the platform.
Rights of DD Phone
You acknowledge and agree that DD Phone has the right to disclose personal data to legal authorities, regulatory bodies, government agencies, tax authorities, law enforcement agencies, and other relevant parties if DD Phone has reasonable grounds to believe that such disclosure is necessary for compliance with applicable duties, responsibilities, and agreements.
Contact Us: If you have questions about this Privacy Policy, please contact [email protected]